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      Rentokil Initial

      Engaged Employer

      Rentokil Initial reviews

      Like back in Primary School - Customer Service Agent Rentokil Initial Employee Review

      2.0
      Oct 29, 2024
      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Can work from home some days

      Cons

      Management speak down to everyone

      avatar
      Rentokil Initial Response
      1y
      Thank you for taking the time to leave us a review. We are concerned to read your comments and the low score you have provided. If you would like to provide us with more details so we can investigate this, please email us at feedback-uk@rentokil-initial.com

      Explore other reviews about Rentokil Initial

      5.0
      Nov 14, 2025
      Pest control technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company stands by its work and offered a free follow-up visit (or guarantee period) to ensure the problem was fully solved.

      Cons

      The initial treatment did not fully resolve the pest problem, requiring a follow-up that should have been unnecessary.

      3.0
      Jun 15, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      some good benefits nice managers/supervisors work from home

      Cons

      pay is low for amount of complaints and extra changes dealt with fast paced calles AI graded metrics, some mistakes by AI go unnoticed health insurance is horrible

      avatar
      Rentokil Initial Response
      5d
      Thank you for taking the time to leave us a review. Rentokil Initial Glassdoor is currently run by the UK team and from your location, I can see you are from elsewhere. We will make sure to pass on your feedback to the relevant team.
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