Strong talent, weak leadership alignment - Anonymous Employee Reputation Employee Review

Thanks for your feedback and recognizing our talent and mission-driven culture. We're proud of the people and customers we get to work with every day. When concerns are raised in any area of our business, we lean in. The voice of our employees is a priority and that’s why we host roundtable discussions, Ask Me Anything sessions with leaders, focus groups, provide coaching to our leaders and employees, and invest in our talent. We understand meaningful change takes time and we remain committed to strengthening our culture, investing in people, and providing opportunities for employees to grow and succeed. With the appointment of our new Chief Revenue Officer, we hope you have already started to see improvements in this area. We have now gone through a second year of our annual review process. We are encouraged by the quality of written reviews and hope that this translated well over into employee conversations. Career pathing represents a significant and ongoing body of work. We will be actively rolling out a few functions over the coming months. Your product reliability and customer experience feedback has been noted and will be shared with the appropriate teams. We genuinely appreciate the thoughtfulness of this review. It helps us ensure enhancements we make are more than performative, aligning with the day-to-day reality of our teams. If you have specific examples or concerns you'd like to raise directly, we encourage you to reach out to your manager, senior leadership, or your HRBP. Thank you for being a part of our amazing team!