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      Reputation

      Engaged Employer

      Reputation reviews

      The best company ever! - Chief Executive Officer (CEO) Reputation Employee Review

      1.0
      Sep 2, 2020
      Chief executive officer (ceo)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best company ever, I loved working here. Cool office

      Cons

      Boss was a jerk, plays big time favorites, it was ok otherwise

      avatar
      Reputation Response
      5y
      Thank you for your review and feedback. This year, we launched our quarterly Employee Voice Survey, so that we can take action on what is important to our employees. We will be launching a structured leadership training and development program in 2021. If you have other concerns or ideas on how we can improve, we encourage you to reach out to our People Ops team directly.

      Explore other reviews about Reputation

      5.0
      Nov 7, 2025
      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great management, lots of resources to ensure success in your role.

      Cons

      It can be difficult for cross-department collaboration with everyone being in different time zones.

      2.0
      May 13, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      *Benefits are a bit pricey, but you'll be well covered *Great coworkers *Lunch for in office workers.

      Cons

      *Constant layoffs. Even after leaving I'm still seeing a lot of former colleagues being let go. Great talent has been let go to cut costs. *Pay is much lower than industry average and it seems there is no budget to increase pay. *Platform has bugs and issues that were never resolved by engineering, leaving teams to develop work arounds and frustrating clients. *For bugs that are addressed, solutions take weeks to months to get fixed frustrating clients and resulting in churn. *Lack of direction and leadership. All teams are on their own path without clear direction. *No 401k match.

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