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      Reputation

      Engaged Employer

      Reputation reviews

      Beware of this Company - Sales Reputation Employee Review

      2.0
      Mar 24, 2023
      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are some great people scattered around this company, but many of them have left.

      Cons

      Very poor senior leadership. 2 rounds of RIFs in the last 8 months. More than 20% of the company let go. Lots of product issues and lots of clients leaving. It is not in a good place and is not heading in a better direction. Find a role somewhere else at a better company.

      avatar
      Reputation Response
      3y
      Thank you for your review, we appreciate your perspective. We agree that we have great people at Reputation! The Company has made commitment to grow the business in a sustainable and profitable way and we feel confident that our customer focused strategy will enable their, and our, long term success. Best wishes in your future endeavors and thank you so much for your contributions while you were here.

      Explore other reviews about Reputation

      5.0
      Nov 7, 2025
      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great management, lots of resources to ensure success in your role.

      Cons

      It can be difficult for cross-department collaboration with everyone being in different time zones.

      2.0
      May 13, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      *Benefits are a bit pricey, but you'll be well covered *Great coworkers *Lunch for in office workers.

      Cons

      *Constant layoffs. Even after leaving I'm still seeing a lot of former colleagues being let go. Great talent has been let go to cut costs. *Pay is much lower than industry average and it seems there is no budget to increase pay. *Platform has bugs and issues that were never resolved by engineering, leaving teams to develop work arounds and frustrating clients. *For bugs that are addressed, solutions take weeks to months to get fixed frustrating clients and resulting in churn. *Lack of direction and leadership. All teams are on their own path without clear direction. *No 401k match.

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