Make Sh*t possible - Customer Service Representative Revolut Employee Review

1.0
Sep 4, 2020
Recommend
CEO approval
Business Outlook

Pros

- If you are always hungry Revolut delivers free food for everybody, who starts work after 5 PM( you can choose the meal on a special web site). In Corona times I think they do not do it anymore. - Gift card for shopping if you worked on Christmas for example.

Cons

- "hot desks" every day you sit somewhere else, people often take equipment: mouses, cables etc. away and before start work, you should search for it 20 minutes in the office. - The possibility that your contract will be not prolonged after 3 month is 70%, if you do not make 60 chats per day (already as new joiner you must do the target which have persons that work there for a long time). Team leader decides give you a chance or not. - Revolut is no place for you, if you are an emphatic and customer-oriented person, quantity decides almost everything. - Company does not appreciate its employees, they look at you like on a tool which is very easy to change.

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Revolut Response
5y
Thanks for taking the time to let us know about your time with us, it’s a shame that it didn’t work out. We appreciate that our culture won’t be right for everyone, we’re doing things that have never been done before and this requires a lot from our people. We’re working on our recruitment and onboarding processes to make sure that everyone we hire can be happy and productive here. We wish you well in your future career.

Explore other reviews about Revolut

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to grow and learn from the best

Cons

fast paced company, not for everyone

2.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

+ Everyone knows Revolut - easier conversations. + Product is top tier. + Good benefits. + Good on your resume.

Cons

- Poor sales leadership - for a company so successful, very shocked at the low calibre of talent in senior sales roles. But product is so strong and they are not measured on employee retention so impossible for them to fail. - Tech stack minimal. - Large elements of favouritism.

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