Branch service manager - Anonymous employee Rexel Group Employee Review

2.0
Apr 22, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Short term fix, they tend to overpay to influence outside candidates to join. This is great for monetary gain over a year or two. The operations team also is very helpful throughout the company.

Cons

Lack of functional leadership, minimal communication outside of a particular business unit. I have had 2 separate managers in 2.5 years and both were the two worst I've had in my entire career. This company seems to be functioning in a dying industry. Almost no organic growth, being that the core business strategy is to acquire successful businesses. Unfortunately they have a history of running those businesses into the ground. Currently in the midst of a 30-40 store closure across the USA. They do not give notice prior to swooping in and shutting the branch down.

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Pros

Good pay Benefits Clear vision Personal time

Cons

Opportunity for advancement Yearly pay raises

2.0
Jul 2, 2026
Recommend
CEO approval
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Pros

Decent company benefits and strong talent at the branch and sales level.

Cons

Gulf regional leadership is not effectively supporting the revenue-producing teams closest to the customer. What often presents as process, training, or accountability instead creates confusion, frustration, and reporting burden for branches and salespeople. When metrics become the focus instead of the support system, they inundate the field with activity, hinder execution, and create friction instead of progress. The company has talented salespeople, branch leaders, and field operators who understand the customers, markets, systems, and daily operating reality, but too many are underutilized while gaps are protected or explained away. That is how performance declines quietly: strong employees disengage, honest feedback gets filtered, and the company starts mistaking activity for execution. This is not a branch-level talent problem; it is a Gulf regional execution problem.

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