Has been poor for years . . . getting worse for 2015 and beyond - Anonymous employee Rexel Group Employee Review

1.0
Jul 9, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Solid pay and benefits Solid technology with Eclipse host system and WMS system for logistics

Cons

Constant change from corporate on huge levels for past 3 years in a row. No real opportunity. Letting most of their veteran (5-15 year) employees leave for competitors over last 18 months. Can't win in the local market. Customer Service is a slogan or corporate buzz word, but really has very poor daily customer service, internally and externally. Good old boy network is huge from VP Level down to Brand and Area Manager levels. If your a GEXPRO Exec, your in control and promoted often, if your a Rexel Div VP or Branch Manager, you control your area or state and hire your buddies and promote them. Everyone else, myself included, languish for years in same position and then are laid off for other people less qualified. Distribution moved from team of long term employees to temps and 3rd parties who leave after 3-6 months, turnover is very high and experience and knowledge are weak in counter, inside sales, delivery, and warehousing. I had no boss or 4 different bosses over my first 5 1/2 years here, then the next year, another new boss was hired at corporate level and I was laid off after that. How to you get evaluated, engaged, plugged in, and excited about that? I feel like I have wasted my last 7 years of my career here. This is a soul less place that has no spirit, vision, or direction. Follow the path executive management at this company lays out, work here for a year or two to make some decent money and then find a real company to partner with, or one of their competitors.

Explore other reviews about Rexel Group

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing team and atmosphere that made coming into work enjoyable

Cons

The base pay could have been more competitive with the industry across the board

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent company benefits and strong talent at the branch and sales level.

Cons

Gulf regional leadership is not effectively supporting the revenue-producing teams closest to the customer. What often presents as process, training, or accountability instead creates confusion, frustration, and reporting burden for branches and salespeople. When metrics become the focus instead of the support system, they inundate the field with activity, hinder execution, and create friction instead of progress. The company has talented salespeople, branch leaders, and field operators who understand the customers, markets, systems, and daily operating reality, but too many are underutilized while gaps are protected or explained away. That is how performance declines quietly: strong employees disengage, honest feedback gets filtered, and the company starts mistaking activity for execution. This is not a branch-level talent problem; it is a Gulf regional execution problem.

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