Ricoh is a huge mess...stay away - Major Account Executive Ricoh Employee Review

2.0
Dec 4, 2012
Recommend
CEO approval
Business Outlook

Pros

its easy to get hired, also its easy not to get fired. A lot of freedom to manage your time how you see fit.

Cons

This place can be an absolute nightmare at times. Endless amounts of paper work for deals. You have to battle the company to get paid commissions the way you're supposed to. Always machines on backorder. Customer billing is always wrong. Company lost money for the first time last year. More lost money to come. There is too much to list....

Explore other reviews about Ricoh

5.0
Feb 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Strategic Shift: It’s an exciting time to be here as the company pivots toward IT Services and Digital Workspace solutions. Global Reach: Opportunities to collaborate with teams in Japan, Europe, and across the Americas. Stability: Even during market shifts, the company is financially grounded.

Cons

Legacy Mindset: You will occasionally run into "we've always done it this way" from long-tenured employees. Siloed Departments: Communication between the hardware side and the new digital services side could be smoother.

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Creative Services team in North America is led by an absolutely stellar Brand Director, with a fantastic team that continues to smash it. The wider business and fellow employees have always been genuinely kind, and the office environment is very friendly as well.

Cons

I truly can't think of any! The team and atmosphere is great!

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