On-Site Specialist / Site Supervisor - Site Supervisor Ricoh Employee Review

3.0
Sep 19, 2013
Recommend
CEO approval
Business Outlook

Pros

-The ability to see the inside of different corporations that are your clients. -Office environment -401k option immediately -Vacation and sick time accrue when you start

Cons

-Upper management and sales team has a large disconnection to the managed services employees -RWorld and Ricoh Learning Institute are an absolute waste of time, training needs to be more hands on. -Turnover rate is high and middle management struggles to keep a full staff for each district. -Low to mediocre pay

Explore other reviews about Ricoh

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place for long term employment, able to grow with company if chosen, great benefits and learning opportunities

Cons

Health insurance has increased a bit but various plans to choose from

3.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

• Decent pay • Great benifits • Car allowance/reimbursement for a personal vehicle and depreciation • The ability to travel and build relationships with customers • Learning mechanical and electrical skills • Independence and teamwork

Cons

• They just started enforcing the new commute policy which requires technicians to now give the company an hour of their time to and from work, if the customer is that distance away from their home at the beginning or end of day. Ultimately stealing up to 2 hours from the technician every single day and effectively punishing you for living so far away from a customer site. • Always coming with new ways to screw over technicians. They also just implemented new metrics that contribute to or take away from your bonus. • Sales reps usually always get the wrong equipment delivered to a customer and you have to be the one to deal with a screwed up mess • Lack of communication between sales/deliveries/management

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