Number One in the World But Not in America - Principal Engineer Ricoh Employee Review

3.0
Jan 27, 2021
Recommend
CEO approval
Business Outlook

Pros

When times are good, treats employees well, much like old-school IBM.

Cons

When times are bad, always resorts to layoffs, much like current IBM. Unable to market itself to become as big of a player in America as it is everywhere else in the world. Survival strategy appears to be to break itself in little pieces that could sold or shut down.

Explore other reviews about Ricoh

5.0
Feb 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Strategic Shift: It’s an exciting time to be here as the company pivots toward IT Services and Digital Workspace solutions. Global Reach: Opportunities to collaborate with teams in Japan, Europe, and across the Americas. Stability: Even during market shifts, the company is financially grounded.

Cons

Legacy Mindset: You will occasionally run into "we've always done it this way" from long-tenured employees. Siloed Departments: Communication between the hardware side and the new digital services side could be smoother.

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Creative Services team in North America is led by an absolutely stellar Brand Director, with a fantastic team that continues to smash it. The wider business and fellow employees have always been genuinely kind, and the office environment is very friendly as well.

Cons

I truly can't think of any! The team and atmosphere is great!

See reviews by: Helpful|Rating|Date|All