The absolute worst work environment ever..... - Anonymous employee Ricoh Employee Review

1.0
Mar 25, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The small company I worked for before Ricoh took over was great, family atmosphere and everyone worked together. A complete 180 once Ricoh took over, it was horrible from then on.

Cons

The work environment is toxic, everybody has a negative attitude towards co-workers, the company, and job responsibilities. There is no consistency in job roles and management is clueless as to what the day to day employees go through. Unless you are a very large customer, Ricoh could care less about you and will do everything in their power to treat them like crap. Communication is very lacking and the field employees are treated very poorly.

Explore other reviews about Ricoh

5.0
Feb 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Strategic Shift: It’s an exciting time to be here as the company pivots toward IT Services and Digital Workspace solutions. Global Reach: Opportunities to collaborate with teams in Japan, Europe, and across the Americas. Stability: Even during market shifts, the company is financially grounded.

Cons

Legacy Mindset: You will occasionally run into "we've always done it this way" from long-tenured employees. Siloed Departments: Communication between the hardware side and the new digital services side could be smoother.

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Creative Services team in North America is led by an absolutely stellar Brand Director, with a fantastic team that continues to smash it. The wider business and fellow employees have always been genuinely kind, and the office environment is very friendly as well.

Cons

I truly can't think of any! The team and atmosphere is great!

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