Good people - working under lack of direction and poor management - Global Account Director Ricoh Employee Review

2.0
Jul 15, 2025
Recommend
CEO approval
Business Outlook

Pros

The people - peers have a collaborative attitude Social Training opportunities

Cons

Management (jobs for the boys mentality-who you know not what you know...) Diversity - aging workforce of mainly white men over 50 - especially in management. (20% of employees women - only 6% in leadership roles) Company strategy pivots frequently and leads to diluted brand and lack of direction/clarity on purpose

Explore other reviews about Ricoh

5.0
Feb 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Strategic Shift: It’s an exciting time to be here as the company pivots toward IT Services and Digital Workspace solutions. Global Reach: Opportunities to collaborate with teams in Japan, Europe, and across the Americas. Stability: Even during market shifts, the company is financially grounded.

Cons

Legacy Mindset: You will occasionally run into "we've always done it this way" from long-tenured employees. Siloed Departments: Communication between the hardware side and the new digital services side could be smoother.

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Creative Services team in North America is led by an absolutely stellar Brand Director, with a fantastic team that continues to smash it. The wider business and fellow employees have always been genuinely kind, and the office environment is very friendly as well.

Cons

I truly can't think of any! The team and atmosphere is great!

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