Good place to start - Residential Counselor II SERV Employee Review

4.0
Feb 18, 2023
Recommend
CEO approval
Business Outlook

Pros

The consumers i worked with were amazing. My coworker and i really got along and made a great team. The pay was decent i guess.

Cons

My supervisor more than not was not on the grounds while she was clocked in. As someone who is supposed to be a role model for both the consumers and their staff, she was a horrible example. Some of the staff were nice and cared for the consumers, others just saw it as a job and were there for the money. The coordinator at our site was part of the reason they had not just myself, but both of the RPM’s resign. She had too much of a power trip and didn’t actually care for the consumers. Besides taking them to their medical appointments, there was a lack of interaction with the consumers from the staff. There were no groups or resources to help the consumers achieve their goal of moving to a lower level of care.

Explore other reviews about SERV

5.0
Jun 28, 2023
Recommend
CEO approval
Business Outlook

Pros

The clients, freedom of creativity, flexible schedules, fun atmosphere

Cons

low pay, management a little grumpy

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SERV Response
2y
We appreciate your feedback and service to our organization over many years. We value both our clients and team members. We aim to foster a supportive work environment. SERV offers excellent benefits, and our wages reflect industry and regional standards. SERV also recently made significant adjustments to staff salaries. Thank you for your commitment to caring for our consumers during your tenure with us.
1.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent benefits and some opportunities to do overtime

Cons

No standards in the hiring process leading to extremely unqualified co-workers, lack of relevant training in regards to the actual job requirements, poor pay, consumers tend to not get their needs met, disregard for employees from middle and upper management

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