Conscripted Military Management - Customer Service SMRT Employee Review

1.0
Nov 21, 2019
Recommend
CEO approval
Business Outlook

Pros

- Its a job to get one started.

Cons

- Militaristic approach to problems - ex miliatry men in senior management, no real world understanding of men. - Very hierachial and slow promotion - Standby being unrealistic for family oriented and unable to book in holidays. reminding us of a 2nd NS. - compared to toher rail network in the world, and people management, very poor. -resolution is blame game rather than actual

Explore other reviews about SMRT

5.0
Jan 19, 2023
Recommend
CEO approval
Business Outlook

Pros

A learning Organization that can nurture and develop skills of the employee

Cons

Some Employee have some Racism in dealing with foreign Worker

1
2.0
Jan 5, 2022
Anonymous contractor
Recommend
CEO approval
Business Outlook

Pros

Can't think of any at the moment.

Cons

The process flow is terrible, Simple tasks turned to complicated due to its process. Not open to listening to suggestions and changes to benefit the workflow to reduce time taken. reorganise twice in about 3 months.

6
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