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      SMRT

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      SMRT reviews

      3.4

      60% would recommend to a friend

      (1,100 total reviews)
      avatar

      Ngien Hoon Ping

      82% approve of CEO

      38% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.3

      Culture & values

      3.3

      Compensation and benefits

      3.2

      Career opportunities

      3.1

      Work/Life balance

      2.8

      Senior management

      SMRT has an employee rating of 3.4 out of 5 stars, based on 1,100 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SMRT employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

      Ratings by gender

      Reviews by job title

      1K reviews
      2.0
      Jun 17, 2026

      Strong ground staff, but management and engineers need improvement

      Assistant engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Generally most of the staff (especially ground staff) tend be the ones that you will generally get along + really appreciate them as they are also the core reason why things can be functioning most of the time. - When it comes to the important work, you will realize that (to no surprise of course) SAE or AE with genuine knowledge and experience overrides all else. - Generally chill if all is smooth.

      Cons

      - Too many dumb foreigners being hired in SMRT (Myanmar/Malaysian workers not understanding basic common knowledge despite studying in Local Uni) - The same foreigners either too busy trying to wayang or trying to play politics, but when it comes to work, ➡ MC/Medical Appointment/"Sorry I'm not available to come" XD? (You probably know who you are) - Engineers are basically robots with more questions than solutions. Graduate NTU/NUS just to ask how to use a Fluke DMM lol. - Management is basically there to be in pictures. - Drafting a document takes weeks just for the work to be done within 30 minutes. -

      Viewing 1 - 3 of 1,100 Reviews
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      ReviewsSMRT reviews

      Glassdoor has 1,268 SMRT reviews submitted anonymously by SMRT employees. Read employee reviews and ratings on Glassdoor to decide if SMRT is right for you.