Avoid at all costs if you value your well-being - Manager SMRT Employee Review

1.0
May 14, 2015
Recommend
CEO approval
Business Outlook

Pros

Forced to give a smile on the surface. Still not too bad for Non-Execs.

Cons

Situation at Ang Mo Kio Bus Depots (which affected other depots in Woodlands & Kranji) For Execs (treated worse than factory workers) - 18-hour work days, 7 days a week. Ridiculous response required to multiple SMS, Whatsapp groups from 6+ AM til 1 AM. Minimum 15 meetings per week, 4-5 meetings per day. - Non value-add discussions on Whatsapp group after working hours, requiring response. - Elitist War-mongering/Mafia mindset at Bus Ops management team, wanting 'whole world' (other departments) to report to them for their Battle Order formation. - Adversarial behavior from Bus Ops senior management with lots of shameful open infighting among senior management, treating others like 'Enemy combatants' . - Expert at ':Leading soldiers on how to charge in battle', just don't ask them what to do after the 'soldiers died' (resigned). , always fighting with managers & SM from Automotive maintenance services and other departments. No work-life balance for Bus Operations & Automotive Maintenance Services. Can't even have a proper dinner & social life, with SMS keep coming. Really pity the MD of SMRT Roads for having such vicious senior management team akin to Siberian tigers devouring Mgrs & Execs for breakfasts. Challenge remains on how is he going to tame them. - Some of above statements might be an exaggeration while under-emphasizing in others but the underlying issues are real and deeply-rooted. - Family life totally destroyed with, spouses/parents/children complaining neglect.

Explore other reviews about SMRT

5.0
Jan 19, 2023
Recommend
CEO approval
Business Outlook

Pros

A learning Organization that can nurture and develop skills of the employee

Cons

Some Employee have some Racism in dealing with foreign Worker

1
2.0
Jan 5, 2022
Anonymous contractor
Recommend
CEO approval
Business Outlook

Pros

Can't think of any at the moment.

Cons

The process flow is terrible, Simple tasks turned to complicated due to its process. Not open to listening to suggestions and changes to benefit the workflow to reduce time taken. reorganise twice in about 3 months.

6
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