Corporate Life in the Cycling Industry - Customer Service Representative SRAM Employee Review

2.0
Jul 12, 2019
Recommend
CEO approval
Business Outlook

Pros

A very structured and consistent environment with lots of support.

Cons

Slow moving and very corporate feel for the cycling industry.

Explore other reviews about SRAM

5.0
Jan 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing culture and teams to work with

Cons

I would recommend SRAM to any new engineers

4.0
Oct 6, 2025
Recommend
CEO approval
Business Outlook

Pros

In general, SRAM is very easy going and it's an environment that isn't confrontational or competitive. Leadership is focused on employees and is very approachable. I feel a lot of security in my job and that I'd have a job here forever if I choose to stay. There's a lot of professional autonomy.

Cons

For being a larger company, there's no structure for teaching employees how to do a job or process. They are trying to create some structure, but most processes are half-baked and not detailed enough to actually do it correctly. Leadership is really nice, but is lacking the "leadership" qualities that facilitate departments sharing information, best practices and growth. If I want to grow and learn, I need to seek out my own training.

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