Toxic work environment - Customer Service Representative Septa Employee Review

Users say... "The benefits are great." "Good pay: Septa has some of the highest pay for public employees in the area" "Pay, medical, dental, prescription & pension." "Ok carrier .. great people to work with" "Competitive salary." 

Users say... "long hours during the week" "Culture is toxic." "Nepotism is rampant." "bad managers and somewhat hostile environment" "Upper management is full of themselves and lack contemporary people management skills and knowledge."