Rampant bureaucracy - Systems Analyst Serpro Employee Review

2.0
Sep 9, 2012
Recommend
CEO approval
Business Outlook

Pros

It is a stable and secure job, with good a salary/benefits package.

Cons

Serpro is a highly bureaucratic company, which comes as no surprise, since we are talking about a (brazilian) government company. Their software development process is all based on the failed waterfall model, which means an enormous waste of precious resources. Since 2009, the CEO has been making technical decisions on behalf of the software developers. He has been promoting his crappy web development/dependency injection "framework", called Demoiselle ever since. It's quite embarassing for a software developer to have to put up with this authoritarian model of management. It's *not* the job of a CEO to make this kind of decision. Most employees are quite unqualified for the work they are supposed to do. This is due to the fact that the hiring process is based on public exams, which does not correlate to actual skills to do the job. Management usually does not bother to alleviate the problem. So, technical training is rarely offered. Besides there is no actual merit based policy, in order to reward the best performers.

Explore other reviews about Serpro

5.0
Apr 11, 2021
Recommend
CEO approval
Business Outlook

Pros

Serpro is a good work environment

Cons

There is nothing I can say against the enterprise.

5.0
Jun 23, 2016
Recommend
CEO approval
Business Outlook

Pros

The company is perfect. I loved to work there. Unfortunately my family had to move on to another country. If not so I probably would continue working there until my retirement.

Cons

As a public company we had to face politics issues sometimes.

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