Serpro Reviews | Glassdoor

Serpro Reviews

Updated October 29, 2017
20 reviews

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3.2
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Marcos Vinicius Ferreira Mazoni
13 Ratings

20 Employee Reviews

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  1. "Great place to work and learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fulltime in Katy, TX
    Former Employee - Fulltime in Katy, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Serpro full-time (More than 10 years)

    Pros

    The company is perfect. I loved to work there. Unfortunately my family had to move on to another country. If not so I probably would continue working there until my retirement.

    Cons

    As a public company we had to face politics issues sometimes.


  2. "Fire and Water Restoration"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Serpro full-time

    Pros

    I really learnt a lot working with serv-pro. They provide great training.

    Cons

    You are on call 24 hours everyday

  3. "Nice place, but political"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Serpro full-time

    Pros

    You have some nice ambience, don't have to work extra hours, have freedom to learn and it's a big company with big clients, you can't deny

    Cons

    Everything works on political moves. It doesn't matter how good you are at your job. If you're friends with the top cats, you'll get lots of things


  4. "IT Service Management Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Service Management Analyst in Porto Alegre, Rio Grande do Sul (Brazil)
    Former Employee - IT Service Management Analyst in Porto Alegre, Rio Grande do Sul (Brazil)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Serpro (More than 10 years)

    Pros

    You can learn so much because there is many areas of IT service.

    Cons

    Sometimes the company is almost immutable and changes are hard to do.


  5. "System Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Serpro full-time

    Pros

    Government, Stability, Above Mean Salary

    Cons

    Old equipment, ancient technologies, not so motivating

    Advice to Management

    Take care of your colleagues


  6. "Good, but not that good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Analyst
    Former Employee - Systems Analyst
    Recommends
    Disapproves of CEO

    I worked at Serpro full-time (More than 8 years)

    Pros

    Stability;
    It's one of the only companies in Brazil that you have the chance to work with IT all time. Work environment is a plus.

    Cons

    It is difficult to be proactive. The management takes too long to make decisions.


  7. "Used to be good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Serpro full-time

    Pros

    - There are some teams using new technology and new development methodologies
    - Compensation is ok
    - Flexible hours

    Cons

    Used to be a great workplace, fun to work, great culture, that cared about using free software and doing good to the society, as a government company should. But since internal politics took over it's dog eat dog. "Nice" behavior is rewarded over quality work. Management pretends to care about these problems but in practice nothing changes.

    Advice to Management

    Care about people and the culture of the company.

  8. "Not bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Development Engineer in Curitiba (Brazil)
    Current Employee - Senior Software Development Engineer in Curitiba (Brazil)
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Serpro full-time (More than 10 years)

    Pros

    Salary a bit better than the average market
    Good healthcare plan
    Good colleagues
    Good benefits

    Cons

    Management is crazy, all of it. Most managers, in all levels, seems not know what they are doing. There's no incentive to use new technology and ideas are discarded very fast. In overall, there's no innovation, just maintain the old legacy technology.

    Advice to Management

    Listen to your employees. If you are willing to make the company great, you have to listen to your people and implement their ideas, not just the politicians.


  9. "Visual Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Visual Analyst in Belo Horizonte, Minas Gerais (Brazil)
    Current Employee - Visual Analyst in Belo Horizonte, Minas Gerais (Brazil)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Serpro full-time (More than 8 years)

    Pros

    - Additional benefits;
    - Flexible hours ;
    - Promotion by merit;
    - good work environment;
    - good salaries.

    Cons

    - Confused career plan;
    - Strikes with no solution;
    - Syndicate with little power ;
    - Financial problems;


  10. "Good colleagues, worst bureaucracy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analista De Sistemas in Florianópolis, Santa Catarina (Brazil)
    Current Employee - Analista De Sistemas in Florianópolis, Santa Catarina (Brazil)
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Serpro (Less than a year)

    Pros

    Stability
    Big projects to work
    Competent colleagues working around.
    Friendly place.

    Cons

    Slow pace due bureaucracy and also because incorrect use of Agile methodology


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