Be careful - Dispatcher Service Experts Employee Review

So much to say. Here’s a list! First, there is a reason all of the centers across the US are hiring. No one wants to work here. You will get paid way less than you deserve. Terrible hours. Evenings, weekends, and holidays. Advantage is being pushed way too much. New customers are considered new money and they are treated as such. If you’re on the phone, be prepared to sell agreements. They listen to phone calls and you’ll get popped. I had been dispatching for ten years, and they micromanaged me out the door. It was not worth my energy anymore. The techs are dropping like flies, so good luck even dispatching, or scheduling or anything. Without employees, it’s hard to get the work done. This place will be overrun by warranty and “free” service calls in the future.