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      Service Experts

      Engaged Employer

      Service Experts reviews

      Dreadful Management means an Awful Workplace - Customer Service Representative Service Experts Employee Review

      1.0
      Feb 26, 2022
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Remote work stations are available.

      Cons

      - Supervisors and management make you feel degraded. - MS-DOS based system is antiquated and extremely un-user friendly. - Management plays favorites in the worst ways, with clear favoritism. - Cliques and backstabbing permeate the company culture, with very clear distinction between employee cliques. - Onboarding does not prepare you for the job, due to antiquated systems and rigid policies and scripts. - Supervisors will keep moving the goal posts, no matter how many years you decide to work with them.

      Explore other reviews about Service Experts

      5.0
      Apr 11, 2025
      General manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Service Experts is a great company to have a carrier. Weather you are just starting in the trades or have been ongoing for years. When i started at Service Experts I quickly realized the company cared about the employee's and the customers as well. Service Experts gives the employee opportunity to grow and be promoted. The company also stands with our military men and women as we are partnered with hiring the Hero's and Military make over. Thank you Service Experts.

      Cons

      I do not have any cons to add.

      3.0
      Apr 28, 2026
      It supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay, work life-balance was do-able. PTO and benefits were acceptable.

      Cons

      Hybrid schedule is very strict and taking any time to work from home is not in their best interest.

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