Run away from sales - Senior Account Manager Service Express Employee Review

1.0
Oct 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefits Tools Key values Earnings potential

Cons

Toxic bully culture at sales leadership America under the disguise of “doing great things” and performative humilty which has led many to run away from the organization because of blaming, shaming and negative behaviors. Blurring personal and professional boundaries which is a pattern here.

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Service Express Response
7mo
We appreciate you taking the time to share your thoughts. We’re deeply sorry to hear that your experience doesn’t align with the positive, people-powered environment we aim to provide. We take your feedback very seriously and would value the opportunity to learn more. If you’re willing, please reach out to our HR team at HR@serviceexpress.com to talk with a member of our team to help address your concerns.

Explore other reviews about Service Express

5.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work, great culture, reasonable pay.

Cons

Getting acquired by their competitor

4.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Service Express build a culture where people felt connected, even in a remote environment. That sense of inclusion extended to how many teams supported one another and how they showed up for customers with a strong focus on doing the right thing and being genuinly helpful. The challenge moving forward is ensuring that as the organization grows and changes, that the culture remains intact and does not become diluted,

Cons

There are always challenges that come with change. As Service Express transitions through a merge, there is uncertainty, particularly around maintaining the close knit culture that defined the organization. Growth and evolution are necessary, but they can shift the employee evperience during transition periods.

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