Service Express Reviews

Pros

I left a job to start my career here. I am surrounded by smart and talented people who want to see me succeed here. There is a lot of talk around here about making sure people “find the right seat on the bus” and I have found mine in my current role. I am pushed to do more, to do better, and to set larger goals but am always asked by my leader how they can help make it happen. I am encouraged to make suggestions about how I see my job evolving, and am not afraid to speak up in meetings and offer my opinion about how I can contribute to making things run more smoothly within the organization. There is definitely a lot expected of you, and working here is not for everyone. There is no better culture to be a part of in my opinion, although it sounds like each office has a culture that varies slightly. If you are willing to put in the time and effort it is very possible to be successful and happy here. Additionally, the retirement benefits are good, as well as the maternity leave policy. Service Express also pays half your gym membership, and allows employees 16 hours per year to volunteer at organizations of their choice.

Cons

The health and dental benefits need some work. The costs have continued to go up, while the cash in leu has stayed the same several years. The increased cost in benefits do not grow at the same rate of pay increases.

Advice to Management

It would be nice if there was a better way to provide feedback on leaders.

Pros

Work life balance, culture, training, opportunities for growth, great relationship with co-workers!

Cons

Only con I can think of would low PTO days & high insurance cost.

Advice to Management

Ask employers every 6 months to a year to review their manager to get feedback.

Pros

Emphasis on personal development and employee engagement

Cons

nothing I've seen so far!

Advice to Management

Great focus on the individual- Keep it up!

Pros

Amazing culture and employee oriented. Truly shows lot of care on employee development as well as customer care. Executive Leadership is all about coaching values and doing things with positive attitude.

Cons

Not that I have seen so far.

Advice to Management

Keep up the great work !

Pros

Great atmosphere and great culture

Cons

does not pay for being on call

Pros

A lot of free food(that is changing). Some Departments are Great and Some are absolutely terribly run - very few in between.

Cons

Management is 99% men and most higher levels are brought from outside of company so they do not know much about how the company works or really care - only looking to make themselves look better for their next job. A previous co-worker is about to get promoted for not doing their job but rather because of being obsequious person.

Advice to Management

Respect your employees, learn how to actually manage people and help them grow. ELT (top tier management) -> you should offer opportunities for lower employees to speak to you or others in high positions to air concerns about their direct managers as there is a fear to do so because speaking out will get you negative consequences.

Pros

Awesome company, not-so awesome job. Being an SDR is tough work. It will pay off in the end. Work hard play hard.

Cons

The job itself can be grueling. The team members are there to help out though. You can voice your career goals within the company but they don't necessarily give you the resources to get there unless you want to enter the realm of higher-up sales.

Advice to Management

Lots of foggy communication within management. No clear answers to lots of things, just more of an answer that brushes you off sometimes.

Pros

Most of the people are very friendly

Cons

Local management are not trained properly

Advice to Management

Talk one on one to employees monthly