Changing but not sure for the better - Senior SAE Service Express Employee Review

2.0
Oct 29, 2025
Recommend
CEO approval
Business Outlook

Pros

It was great working for the company and it had a strong culture.

Cons

The company has pivoted from its values. Not sure what this merger will look like but i dont believe Service Express will be the great company it once was. So many tenure people who were there for years have been let go or jumped ship to other companies and its sad to see.

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Service Express Response
7mo
Thank you for taking the time to leave a review. It’s vital to us that every team member feels supported and valued, and we’re extremely disappointed to hear that hasn’t been your experience. If you’re open to it, we encourage you to contact our HR team at HR@serviceexpress.com to connect with one of our HR Business Partners.

Explore other reviews about Service Express

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, benefits and overall culture.

Cons

Company was acquired by Park Place Technologies and laid off most of our sales team.

3.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Some really good people who were considered friends. Had a great culture and a very organic growth mindset. Now being Park Place, they will have a very strong hold on the third party market which should increase margins for sellers. The support offerings have grown too which will allow for increased "stickiness" within each customer.

Cons

Certain events transpired that left the company, which was once great, reminiscing about the good ol days. This also may have caused a bit of a clash between the two cultures, and daily expectations, quotas, metrics, etc., merging into one (merely speculation).

2
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