Company Died Through Merger - Sales Development Representative (SDR) Service Express Employee Review

3.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance was great. Leaders used to be great.

Cons

They sold out to private equity who bought another company. They merged and hundreds of great people lost their jobs. The company that used to exist is no longer. Now in the hands of wealthy financiers, I am sure the culture will continue to deteriorate. If you want to work to make rich people more money this is the job for you.

Explore other reviews about Service Express

5.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work, great culture, reasonable pay.

Cons

Getting acquired by their competitor

4.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Service Express build a culture where people felt connected, even in a remote environment. That sense of inclusion extended to how many teams supported one another and how they showed up for customers with a strong focus on doing the right thing and being genuinly helpful. The challenge moving forward is ensuring that as the organization grows and changes, that the culture remains intact and does not become diluted,

Cons

There are always challenges that come with change. As Service Express transitions through a merge, there is uncertainty, particularly around maintaining the close knit culture that defined the organization. Growth and evolution are necessary, but they can shift the employee evperience during transition periods.

See reviews by: Helpful|Rating|Date|All