Growing pains. - Anonymous employee Service Express Employee Review

4.0
Mar 12, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company, Great people, Great culture and a growing industry.

Cons

Company is growing extremely fast and is slowly loosing some of the core principles and values that made it so great. I don't believe that this is stemming from senior leadership but rather from some of the new management that has been brought in from the outside.

Explore other reviews about Service Express

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, benefits and overall culture.

Cons

Company was acquired by Park Place Technologies and laid off most of our sales team.

3.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Some really good people who were considered friends. Had a great culture and a very organic growth mindset. Now being Park Place, they will have a very strong hold on the third party market which should increase margins for sellers. The support offerings have grown too which will allow for increased "stickiness" within each customer.

Cons

Certain events transpired that left the company, which was once great, reminiscing about the good ol days. This also may have caused a bit of a clash between the two cultures, and daily expectations, quotas, metrics, etc., merging into one (merely speculation).

2
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