Terrible Management, no growth, pretend to care about personal growth - Anonymous employee Service Express Employee Review

1.0
Sep 16, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A lot of free food(that is changing). Some Departments are Great and Some are absolutely terribly run - very few in between.

Cons

Management is 99% men and most higher levels are brought from outside of company so they do not know much about how the company works or really care - only looking to make themselves look better for their next job. A previous co-worker is about to get promoted for not doing their job but rather because of being obsequious person.

Explore other reviews about Service Express

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, benefits and overall culture.

Cons

Company was acquired by Park Place Technologies and laid off most of our sales team.

3.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Some really good people who were considered friends. Had a great culture and a very organic growth mindset. Now being Park Place, they will have a very strong hold on the third party market which should increase margins for sellers. The support offerings have grown too which will allow for increased "stickiness" within each customer.

Cons

Certain events transpired that left the company, which was once great, reminiscing about the good ol days. This also may have caused a bit of a clash between the two cultures, and daily expectations, quotas, metrics, etc., merging into one (merely speculation).

2
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