Great place to start your career in sales - Sales Development Representative (SDR) Service Express Employee Review

4.0
Jul 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Service Express is a fast-growing, progressive company-the people are very nice and truly focused on helping you grow and investing in you.

Cons

The company in general is a Sales company- fast paced, big personalities, "sportsmanship mentality" carried throughout. The SDR team consists of people from all different backgrounds (not just sales) and very "fun-oriented" and metric driven. If you want to start your career in Sales, it's a great place to go. I will be honest through and say that if you don't see yourself in Sales and not driven by numbers, the role will feel monotonous. One thing I didn't realize when first starting with the team was the magnitude of how much cold-calling I would be doing (Typically 5-6 hours a day average for most people). The team makes it fun through, they do Zoom calls and take breaks, go on walks, and split up the day where they can.

Explore other reviews about Service Express

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, benefits and overall culture.

Cons

Company was acquired by Park Place Technologies and laid off most of our sales team.

4.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Service Express build a culture where people felt connected, even in a remote environment. That sense of inclusion extended to how many teams supported one another and how they showed up for customers with a strong focus on doing the right thing and being genuinly helpful. The challenge moving forward is ensuring that as the organization grows and changes, that the culture remains intact and does not become diluted,

Cons

There are always challenges that come with change. As Service Express transitions through a merge, there is uncertainty, particularly around maintaining the close knit culture that defined the organization. Growth and evolution are necessary, but they can shift the employee evperience during transition periods.

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