Service Express shares the WHY which empowers their employees! - Lead Field Service Engineer Service Express Employee Review

5.0
Sep 28, 2021
Recommend
CEO approval
Business Outlook

Pros

I've been with Service Express for 15 years. The thing I like about Service Express is the culture and the people. Sometimes decisions are made and we don't understand them - all we have to do is ask and our Leaders will share the WHY which empowers us as employees to be fully engaged. This is a great place with tons of opportunities. I look forward to another 15 years or more here!!

Cons

Benefits could use some improvement and overall paths to other careers within the company could be made much clearer.

Explore other reviews about Service Express

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, benefits and overall culture.

Cons

Company was acquired by Park Place Technologies and laid off most of our sales team.

4.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Service Express build a culture where people felt connected, even in a remote environment. That sense of inclusion extended to how many teams supported one another and how they showed up for customers with a strong focus on doing the right thing and being genuinly helpful. The challenge moving forward is ensuring that as the organization grows and changes, that the culture remains intact and does not become diluted,

Cons

There are always challenges that come with change. As Service Express transitions through a merge, there is uncertainty, particularly around maintaining the close knit culture that defined the organization. Growth and evolution are necessary, but they can shift the employee evperience during transition periods.

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