Focusing on their people - Sales Development Representative (SDR) Service Express Employee Review

5.0
Dec 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Great culture. Leadership truly wants you to excel in the roll and help you reach your personal, professional and financial goals. High energy, competitive team. The SDR role acts as a great foot in the door at a growing business with great opportunity.

Cons

Some people might not care for the competitiveness and high energy. That would typically be figured out during the interview process though. You are cold-calling prospects, and some can be rude, but that's just the nature of the job.

Explore other reviews about Service Express

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, benefits and overall culture.

Cons

Company was acquired by Park Place Technologies and laid off most of our sales team.

4.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Service Express build a culture where people felt connected, even in a remote environment. That sense of inclusion extended to how many teams supported one another and how they showed up for customers with a strong focus on doing the right thing and being genuinly helpful. The challenge moving forward is ensuring that as the organization grows and changes, that the culture remains intact and does not become diluted,

Cons

There are always challenges that come with change. As Service Express transitions through a merge, there is uncertainty, particularly around maintaining the close knit culture that defined the organization. Growth and evolution are necessary, but they can shift the employee evperience during transition periods.

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