Great place to work - IT Service Delivery Manager Service Express Employee Review

5.0
Mar 14, 2022
Recommend
CEO approval
Business Outlook

Pros

Care about staff and their brand

Cons

Lots of acquisitions and consolidation

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Service Express Response
4y
Thank you for your feedback! Disciplined mergers and acquisitions are a part of our growth strategy but our main focus is to build the business through our organic growth. With any M&A opportunity, we go through a very detailed diligence process to ensure it aligns with our values, the goals for the business and the goals for our people. We have learned a lot over the years and are definitely honing in and always improving how we onboard new entities into the business., keeping our employees and our teams top of mind. We appreciate all your hard work and commitment to Service Express.

Explore other reviews about Service Express

4.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Service Express build a culture where people felt connected, even in a remote environment. That sense of inclusion extended to how many teams supported one another and how they showed up for customers with a strong focus on doing the right thing and being genuinly helpful. The challenge moving forward is ensuring that as the organization grows and changes, that the culture remains intact and does not become diluted,

Cons

There are always challenges that come with change. As Service Express transitions through a merge, there is uncertainty, particularly around maintaining the close knit culture that defined the organization. Growth and evolution are necessary, but they can shift the employee evperience during transition periods.

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