A long term career for those looking - Senior Account Executive Service Express Employee Review

4.0
Jun 30, 2022
Recommend
CEO approval
Business Outlook

Pros

Service Express exceeds when it comes to caring for their employees mentally, professionally and financially.

Cons

Sales is sales and sometimes there are a lot of organizational changes you cannot prevent, but please stop hiring those who do not exude the cultural traits of what Service Express stands for. It will only contaminate the culture for offices outside of Grand Rapids (HQ).

Explore other reviews about Service Express

5.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work, great culture, reasonable pay.

Cons

Getting acquired by their competitor

4.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Service Express build a culture where people felt connected, even in a remote environment. That sense of inclusion extended to how many teams supported one another and how they showed up for customers with a strong focus on doing the right thing and being genuinly helpful. The challenge moving forward is ensuring that as the organization grows and changes, that the culture remains intact and does not become diluted,

Cons

There are always challenges that come with change. As Service Express transitions through a merge, there is uncertainty, particularly around maintaining the close knit culture that defined the organization. Growth and evolution are necessary, but they can shift the employee evperience during transition periods.

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