Integrity and honesty are out the window..... - Anonymous employee Service Express Employee Review

1.0
Jul 24, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I worked with some good people. Leadership is hit or miss depending on which department you work in.

Cons

I was not going to leave a review here but I could not believe that a Leader would write a review titled "Simply the Best" during a time of layoffs around the company. This shows the true integrity and culture that now exists in this once great company. Private equity is clearly now going to destroy it to get every last dollar they can. People only matter until a company gets to certain size then it becomes like any other business. Money first people second. "Show me your vision I'll show you your future." How did that work out for a bunch of people? Showed them right to the door without even a thank you.

Explore other reviews about Service Express

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, benefits and overall culture.

Cons

Company was acquired by Park Place Technologies and laid off most of our sales team.

4.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Service Express build a culture where people felt connected, even in a remote environment. That sense of inclusion extended to how many teams supported one another and how they showed up for customers with a strong focus on doing the right thing and being genuinly helpful. The challenge moving forward is ensuring that as the organization grows and changes, that the culture remains intact and does not become diluted,

Cons

There are always challenges that come with change. As Service Express transitions through a merge, there is uncertainty, particularly around maintaining the close knit culture that defined the organization. Growth and evolution are necessary, but they can shift the employee evperience during transition periods.

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