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      Service Express

      Engaged Employer

      Service Express reviews

      Can be okay for a entry role but don’t stay - Sales Development Representative (SDR) Service Express Employee Review

      3.0
      Jul 24, 2023
      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most teammates are nice and supportive and want to see you succeed Competitive service packages that prospects are generally interested in. Solid product

      Cons

      Odd air of favoritism & cliquey-ness amongst SDR management that could feel patronizing. Left a lot of conversations with management feeling less than dignified. Lots of game-playing and roundabout “growth” conversations that feel futile and performative when that time could be better spent just getting the work done and compensating folks more for it. Cut the fluff. Treat people like the capable adults they are. Don’t make reps do jumping jacks on a 7 am Teams meeting.

      Explore other reviews about Service Express

      5.0
      May 1, 2026
      Senior account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company, benefits and overall culture.

      Cons

      Company was acquired by Park Place Technologies and laid off most of our sales team.

      3.0
      May 21, 2026
      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some really good people who were considered friends. Had a great culture and a very organic growth mindset. Now being Park Place, they will have a very strong hold on the third party market which should increase margins for sellers. The support offerings have grown too which will allow for increased "stickiness" within each customer.

      Cons

      Certain events transpired that left the company, which was once great, reminiscing about the good ol days. This also may have caused a bit of a clash between the two cultures, and daily expectations, quotas, metrics, etc., merging into one (merely speculation).

      2
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