Pros
+Goals and KPIs are outwardly presented and can be accessed by anyone at anytime. +Employee's professional, personal and financial goals are top of mind and frequently discussed. +Customer Service is top notch >85 NSP score. + Global company. +Promotions are not handed out, they are earned by showcasing hard work and running after problems. This allows for your peers to be top notch and people you can count on. + There's a reason why so many companies do not get through the growth period that Service Express is going through - it's tough. We are doing things we have never done before. Challenges are knocking on our door left and right. It's the tenacity and transparency that will get us through. It's the unpopular decisions that we know are best. Each day is a learning opportunity and an opportunity to be better than yesterday.
Cons
I wouldn't consider these cons, but I will state this isn't the company for someone that doesn't embrace change. There are hard days, and for good reason. Each day we challenge our teams to be the best they can, to make mistakes, to learn from them, and to try again - even better than the last time.