Just watching the culture disintegrate... - Senior Account Manager Service Express Employee Review

2.0
Feb 20, 2024
Recommend
CEO approval
Business Outlook

Pros

You will meet and work with some very talented people at SE. The teams work hard to compensate for the below-average management on the sales side.

Cons

Some of the worst sales culture I have ever seen. The micromanagement that comes from the top is absolutely stifling, to the point of losing good talent due to management problems. The boy's club culture is alive and well, and the sales directors play into it.

Explore other reviews about Service Express

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, benefits and overall culture.

Cons

Company was acquired by Park Place Technologies and laid off most of our sales team.

3.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Some really good people who were considered friends. Had a great culture and a very organic growth mindset. Now being Park Place, they will have a very strong hold on the third party market which should increase margins for sellers. The support offerings have grown too which will allow for increased "stickiness" within each customer.

Cons

Certain events transpired that left the company, which was once great, reminiscing about the good ol days. This also may have caused a bit of a clash between the two cultures, and daily expectations, quotas, metrics, etc., merging into one (merely speculation).

2
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