I’m Lucky to be a Part of this Team! - Senior Sales Development Representative (SDR) Service Express Employee Review

5.0
Feb 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Happy workplace Days fly by Reliable Leaders Work/life balance Compensation Personal and professional growth Opportunity to advance Company is growing SUPPORT! My voice is heard and my opinion matters. I’m free to be myself. I don’t feel the need to hide my life away because I’m comfortable with my team and my leaders. Hard work and good work ethic are noticed and WILL get you somewhere. Our CEO speaks to me every time he sees me. My manager will drop everything on her plate if I need help with something. The company regularly evaluates itself and changes for progress. It never feels stagnant.

Cons

The job can be difficult because you’re making cold calls so you have to be able to handle that grind. Lack of racial diversity. Especially in upper management. Women are underrepresented in my department however they are over represented in others. There, I see balance although not as much in leadership.

Explore other reviews about Service Express

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, benefits and overall culture.

Cons

Company was acquired by Park Place Technologies and laid off most of our sales team.

4.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Service Express build a culture where people felt connected, even in a remote environment. That sense of inclusion extended to how many teams supported one another and how they showed up for customers with a strong focus on doing the right thing and being genuinly helpful. The challenge moving forward is ensuring that as the organization grows and changes, that the culture remains intact and does not become diluted,

Cons

There are always challenges that come with change. As Service Express transitions through a merge, there is uncertainty, particularly around maintaining the close knit culture that defined the organization. Growth and evolution are necessary, but they can shift the employee evperience during transition periods.

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