Good Culture & Growing Company - Field Service Engineer Service Express Employee Review

4.0
Feb 28, 2024
Recommend
CEO approval
Business Outlook

Pros

Good culture. The company is more invested in its employees compared to most.

Cons

Pay could be better. Some of our tools we use on our day to day need to be overhauled.

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Service Express Response
2y
Thank you for taking the time to share your feedback! We hear you and appreciate the suggestions regarding compensation and internal tools - we'll pass this along to the right team members.

Explore other reviews about Service Express

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, benefits and overall culture.

Cons

Company was acquired by Park Place Technologies and laid off most of our sales team.

4.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Service Express build a culture where people felt connected, even in a remote environment. That sense of inclusion extended to how many teams supported one another and how they showed up for customers with a strong focus on doing the right thing and being genuinly helpful. The challenge moving forward is ensuring that as the organization grows and changes, that the culture remains intact and does not become diluted,

Cons

There are always challenges that come with change. As Service Express transitions through a merge, there is uncertainty, particularly around maintaining the close knit culture that defined the organization. Growth and evolution are necessary, but they can shift the employee evperience during transition periods.

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