Great company to work for - Anonymous employee Service Express Employee Review

5.0
May 10, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have really enjoyed my time at Service Express. One thing the company does really well are the vision goals. With the vision goals, I have experienced growth professionally, financially and personally. My leader takes the time to help me succeed and I am surrounded by teammates who work just as hard. I appreciate the transparency that comes from not only my leader but upper level management. Ron and the executives give a very thorough quarterly review walking through the companies performance and trajectory.

Cons

I can sense frustration from employees with the shift from remote to hybrid. I think it would benefit the company to be more flexible in this sense.

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Service Express Response
2y
We're glad to hear you've had a positive experience with Vision Goals and receiving guidance from your leader and colleagues (this is what Service Express is all about!). We understand the shift from remote to hybrid work is a significant change and can be challenging for some. We encourage leaders to connect with their team members and create flexibility if and where needed. Thank you for sharing your feedback and suggestions with us; they're critical as we continue to evolve and grow.

Explore other reviews about Service Express

5.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work, great culture, reasonable pay.

Cons

Getting acquired by their competitor

4.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Service Express build a culture where people felt connected, even in a remote environment. That sense of inclusion extended to how many teams supported one another and how they showed up for customers with a strong focus on doing the right thing and being genuinly helpful. The challenge moving forward is ensuring that as the organization grows and changes, that the culture remains intact and does not become diluted,

Cons

There are always challenges that come with change. As Service Express transitions through a merge, there is uncertainty, particularly around maintaining the close knit culture that defined the organization. Growth and evolution are necessary, but they can shift the employee evperience during transition periods.

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