Jumpstart your sales career in tech - Sales Development Representative (SDR) Service Express Employee Review

5.0
May 24, 2024
Recommend
CEO approval
Business Outlook

Pros

1 - They hire the best people, sometimes work is tough but the people I'm surrounded by give me energy. 2 - They take feedback seriously and implement changes to reflect surveys. 3 - The management here genuinely cares about your personal and professional development and actively work with you to hit goals in and outside of work.

Cons

This role is mostyl in-office with some options for a hybrid work schedule, they are clear about that from the start but it's not for everyone. They do a good job of providing us with tools but sometimes it can feel like they want us to use them since they invested in it but doesn't always feel like it adds much value to our day-to-day.

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Service Express Response
2y
Thank you for your review and valuable feedback! We're glad to hear about your positive experiences with colleagues and leaders. The people are what set Service Express apart from the rest. We acknowledge that work can be challenging at times and present roadblocks, but having genuine people you can lean on during those times makes a world of difference. Thank you for your feedback regarding role progression. Since the Sr. SDR role is relatively new to the department, we're continuing to refine the career pathing and steps to earn this title. Thank you again for sharing your feedback and being a valued team member!

Explore other reviews about Service Express

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, benefits and overall culture.

Cons

Company was acquired by Park Place Technologies and laid off most of our sales team.

4.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Service Express build a culture where people felt connected, even in a remote environment. That sense of inclusion extended to how many teams supported one another and how they showed up for customers with a strong focus on doing the right thing and being genuinly helpful. The challenge moving forward is ensuring that as the organization grows and changes, that the culture remains intact and does not become diluted,

Cons

There are always challenges that come with change. As Service Express transitions through a merge, there is uncertainty, particularly around maintaining the close knit culture that defined the organization. Growth and evolution are necessary, but they can shift the employee evperience during transition periods.

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