High Challenge High Support - Senior Sales Development Representative Service Express Employee Review

5.0
Apr 2, 2025
Recommend
CEO approval
Business Outlook

Pros

- Without question working as an SDR is not for the faint of heart. The job requires grit, hard work, and overcoming the emotional barriers that come with cold calling. However, if you're interested in a position, company, and culture that is genuinely interested in your development both personally and professionally this is the place to go. You will not find a leaders more invested in cultivating a healthy culture anywhere else. - This is a company with a bright future. Currently around 350,000,000 ARR with dreams of hitting a billion. It's not a pipe dream. It's a real possibility, even probability. - Can honestly say this is both the hardest job I've worked, and also the job that has caused the most personal growth. What's more, a lot of the growth has come in collaboration with great leaders. - Besides leadership, Service Express hires high character, high quality, high performing employees. The type of people you want to hang out with outside of work and you'll be friends with for the rest of your life. - If you want upward mobility and are willing to work for it then it will be rewarded. Be excellent and opportunity will come knocking. I've seen it too many times.

Cons

- Cold calling is tough - The company was recently purchased by Warburg Pincus and there has been a lot of turnover as a result -

Explore other reviews about Service Express

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, benefits and overall culture.

Cons

Company was acquired by Park Place Technologies and laid off most of our sales team.

4.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Service Express build a culture where people felt connected, even in a remote environment. That sense of inclusion extended to how many teams supported one another and how they showed up for customers with a strong focus on doing the right thing and being genuinly helpful. The challenge moving forward is ensuring that as the organization grows and changes, that the culture remains intact and does not become diluted,

Cons

There are always challenges that come with change. As Service Express transitions through a merge, there is uncertainty, particularly around maintaining the close knit culture that defined the organization. Growth and evolution are necessary, but they can shift the employee evperience during transition periods.

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