Needs more management oversight - Technical Support Specialist ServiceTec Employee Review

3.0
Jan 19, 2015
Recommend
CEO approval
Business Outlook

Pros

Health/dental benefits covered at 100%

Cons

Consistently understaffed at location (5 people to provide onsite support 16 hours per day (4am-8pm) 7 days per week) Difficult to take time off because there was always difficulty getting support coverage

Explore other reviews about ServiceTec

5.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work environment and experience

Cons

Very busy, fast pace, bad schedule

4.0
Oct 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Upwards growth and great technical team.

Cons

Senior management was very stern with their decisions.

See reviews by: Helpful|Rating|Date|All