Best avoided - Anonymous employee Silverfin Employee Review

1.0
Sep 7, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some good folks Product is strong and has potential but localisation approach and pricing stifles growth

Cons

Poor culture and leadership with co-founder making all the decisions with little trust or respect for experienced members Failed attempt to put in a capable senior mgt team due to trust and control issues of the founder, who has a particularly poor style of leadership, management and communication All of which stifles growth and results in higher than normal staff turnover Several examples of abusive communication from the CEO sited, suggesting deeper personality issues

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Silverfin Response
7y
We’re happy you feel we have a strong product and hired good people. Our hiring process is constantly improving and we still have a lot of work to do. Please bear in mind we have existed in London for just over a year and have more than doubled in size in this time. We have learnt a lot in this rapid growth and expect to continue to do so. We’re very disappointed and sorry you’ve perceived the working environment to be so negative. We have a very open and flat structure, where anyone can speak to the Co-Founders in a very open and honest way. We do not treat junior and senior staff differently - perhaps this style of working is not for everyone. However, for us, at this stage of our growth, we expect everyone to contribute in a positive and impactful way - including the CEO! :) …. And we actually feel the CEO and CTO (the Co-Founders) lead by example. However, please do not take this as us being dismissive of your feedback. The Co-Founders have taken the feedback to heart and asked that we conduct a pulse survey to ensure they gain a true sense of their impact. We plan to implement this and share the feedback with the whole company before the end of the year.

Explore other reviews about Silverfin

1.0
Nov 21, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good product for post accounting work for firms, though half-baked especially with recent “restructure” of the product and development teams that has been poorly handled by CEO and senior leadership despite the product team starting to form properly in the UK just a few months ago. Colleagues are generally friendly; however, a strong level of Stockholm syndrome exhibited by most because of the constant fear and intimidation by CEO and senior leadership covered up and enabled by HR.

Cons

A mess self-inflicted by the CEO and first time senior leaders without experience. Sit down… it's a long story. If you have any other role available, turn around and stay put or go with your other offer. Silverfin is run poorly by a narcissistic CEO. This CEO lacks any empathy for you or your family. This CEO purposely turns colleagues against each other through false narratives and misinformation. This CEO laughs and makes light of a systematic approach to get rid of “enemies” in restructures and redundancies; people that apparently have lost “trust”. Incompetent people are valued despite not knowing what to do. These same people use gifts to the CEO to gain praise in non-existent work. These people tattle on other leaders to the CEO to make gains in their own career within the business without regard to the fact that these accusations get people terminated while also playing the game by calling the CEO a “dictator” in the same conversations with those other leaders. The CEO doesn’t know how to sell. The CEO doesn’t know how to market. The CEO doesn’t know how to build a product. Yet, somehow they’ve been given the position to lead a company for 4 years without strong results. Instead, a systematic state of fear and intimidation is the norm. That’s what this CEO is great at, creating an environment that no one wants to work for and this is the reason for the constant turnover of people in the business. Interestingly, the CEO seems to think that the inability to hire great people is the lack of brand awareness rather than the awareness in the market of the nightmare leadership… To make up for this disaster, this CEO hires friends and family without the skills or experience to get the job done. Nepotism at its best. She hired her child multiple times. A child that supposedly did work, but it’s more likely done by someone else overseas. A child that received preferential treatment. Not required to come to the office 2x per week compared to the vast majority of staff. Honestly, a full novel could be written with multiple chapters on the terrible leadership. To keep it short, CEO makes working for Silverfin terrible. AVOID! Keep your dignity and integrity.

2
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Silverfin Response
3mo
Thank you for sharing your feedback. We're sorry to hear about your dissatisfaction and concerns related to your experience at Silverfin. It’s important for us to listen and learn from all feedback, whether positive or negative, to improve our workplace environment. We take allegations of fear, intimidation, and unfair treatment very seriously. Our goal is to foster a supportive and respectful workplace where all employees feel valued and heard. If you have specific instances or details that you'd like to share, we encourage you to reach out directly to our HR department so they can look into the matter and address your concerns appropriately and confidentially. Regarding the restructuring process, we strive to execute changes with transparency and care for all those involved. We recognise that change can be difficult and are committed to improving our processes to better support our team through transitions. We are consistently working towards nurturing a positive culture based on integrity and genuine collaboration. We value the dedication of everyone in our team and are focused on ensuring that our leadership actions reflect our company values. Thank you once again for your feedback. It provides us with an opportunity to reflect and work towards the necessary improvements. If you have any further thoughts or would like to discuss this matter in more detail, please feel free to reach out.
5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Very friendly and supportive colleagues; people are approachable and enjoyable to work with. Strong company culture with a collaborative and people-oriented mindset. Exciting SaaS product with a strong market position and international growth ambitions. Modern tech environment with interesting technical challenges and ongoing transformation projects. Well-structured and organized company processes overall. Good balance between autonomy and teamwork. Competitive salary package and attractive benefits. Focus on employee growth and development, including learning budgets and internal mobility opportunities. International environment with teams across multiple countries. Open communication culture and welcoming atmosphere.

Cons

Fast-paced scale-up environment may require adaptability to changing priorities

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Silverfin Response
2w
Hoi! Bedankt voor deze mooie en uitgebreide review. Echt fijn om te lezen dat de cultuur, de technische uitdagingen en onze focus op persoonlijke ontwikkeling (zoals de opleidingsbudgetten) je zo goed bevallen. We vinden het belangrijk dat iedereen hier de ruimte krijgt om te groeien. Je hebt ook helemaal gelijk dat onze internationale groei soms betekent dat prioriteiten snel kunnen schuiven. Dat vraagt inderdaad om de nodige flexibiliteit, en we waarderen het dat je dit zo realistisch benoemt. We nemen je advies zeker mee en blijven volop investeren in ons team en open communicatie. Bedankt voor je inzet en fijn dat je bij Silverfin zit!
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