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      SimplePractice

      Engaged Employer

      SimplePractice reviews

      Not bad - Customer Support Specialist SimplePractice Employee Review

      4.0
      Oct 21, 2024
      Customer support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, bonuses, overtime, flexible and non-traditional hours available

      Cons

      They have a really weird hiring process

      avatar
      SimplePractice Response
      1y
      Thank you for sharing your feedback. We’re glad you enjoyed flexibility during your time at SimplePractice. We are deeply committed to equipping our teams with the tools and knowledge they need to succeed and provide exceptional support to our customers. As our company has experienced significant growth, we’ve continually evolved our training programs to keep pace with our expanding needs. We recognize that there’s always room for improvement, and we encourage our team members to share their feedback if they identify any gaps. Your insights are invaluable in helping us refine and enhance our approach to ensure everyone feels confident and supported in their role.

      Explore other reviews about SimplePractice

      5.0
      Jun 23, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      fulfilling industry with a clear mission

      Cons

      continuing to grow very quickly, important to focus on what matters most

      1.0
      May 18, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Pay is decent - Nice FTO, company holidays, and summer Fridays - Some truly great people until you get into higher leadership

      Cons

      SimplePractice has gone from a wonderful workplace to an absolutely miserable, toxic environment. People get put on PIPs and fired for minor infractions that could easily be fixed. People who manage to avoid being PIPed are only there until they can find another role. Even new hires leave pretty quickly when given the opportunity. Leadership is under qualified and out of touch with their reports. More focused on replacing than on coaching. Overall SP is a mental health company that is hellbent on destroying the mental health of its employees.

      1
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