2.0
Aug 12, 2025
Former employee, more than 5 years
Santa Monica, CA
Recommend
CEO approval
Business Outlook
Pros
-Benefits are decent (used to be better) -Remote WFH opportunity is probably the best perk
Cons
-BPO, corporate restructuring, and fiscal downsizing; very clear that they are cutting corners where ever they can, so that means benefits are getting worse and jobs are being cut or outsourced -No levels or ranks for current job titles. Ex: A Support Specialist who is just hired will earn the same as someone who's been in the role for 2 years. There's no Support Specialist III of differentiating time allotments