Not enough volume - Customer Service SimplrFlex Employee Review

2.0
Aug 28, 2024
Recommend
CEO approval
Business Outlook

Pros

Flexibility. Work around your own schedule. More volume during holidays.

Cons

Not enough ticket volume. I’d be active for hours at a time and get no tickets. I eventually got kicked off of the platform because I hadn’t answered a ticket in 30 days. It’s hard to make money when you spend hours waiting to possibly make $1.50/ticket or nothing if a ticket has to be escalated.

Explore other reviews about SimplrFlex

5.0
Nov 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Tons of flexibility, easy money

Cons

not always consistent and is based on ratings you can't control

4.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Work anytime, anywhere with internet

Cons

Tickets can vary significantly day to day

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