A company selling the “wellness culture” can’t even provide it to their own employees. Things that Viverae puts out as their product aren’t even happening within the company. You’re tied to your desk and unless you are some top level employee you can’t even participate in the “culture” building activities because they are during business hours. Yes there’s exercise classes lead by employees, but they are during working hours so you have to be at your desk working. They do a monthly activity at 4pm; still during working hours.
Management has zero direction and hovers between micromanaging the top proforming employees to completely ignoring the actions of the rest. The more you work the more work you’ll be given while people that have worked for the company for years do next to nothing and are never asked to do anything additional while a small few of the employees take up all the slack.
Jobs and promotions are honestly just provided to the biggest yes man that applies and has little to nothing to do with ability, experience, or job performance.
There is little to no communication between departments and getting information to help customers is like pulling teeth. No one in the company seems to know or care if the people that are on the customer facing front lines have any information to actually do that job effectively. The systems across the board are outdated completely. From using outlook as a scheduling application (which crashes constantly) to using emails as a means of information about issues. Systems crash constantly on both our side and the customers’ sides and instead of fixing them the company just continues to add useless “tools” on the website that no one is using and just adds more confusion.
