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Smith Protective Services

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Smith Protective Services - Security Officer Smith Protective Services Employee Review

1.0
Jul 19, 2013
Recommend
CEO approval
Business Outlook

Pros

Being fired is next impossible unless you commit a felony or are the cause for loss of a client account. All the joy of working in a professional dicipline without any application of professionalism.

Cons

The Operations Manager is responsible for dicipline of hundreds of Security Officers in the Houston Office (no way he can do this). Your pay check will be held until you report to the Operations Manager for discipline. There is no direct deposit of paychecks. There is no real chance for rebuttal if you are accused of wrong. You are unlikely to be promoted. Your pay may eventually be cut without reason. To make sure you have not left the job site you have to call in to dispatch by phone once per hour. They say they have medical insurance but never show you any enrollment forms or information despite asking for years. If there is an issue the employee gets positive feedback from managment but nothing ever happens. The most embarassing Security company I ever worked for!

Explore other reviews about Smith Protective Services

5.0
Feb 25, 2025
Recommend
CEO approval
Business Outlook

Pros

People oriented and communicative. Understanding of emergent situations. Flexible scheduled.

Cons

I've never experienced an issue.

2.0
Jun 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Some of the people are good people and you can make some friends

Cons

LOW pay, they claim they are trying to raise your pay and then when you ask about it later they say they are still trying . No upward mobility (unless you know the management and play their games), you will not be promoted or given a higher position unless somebody dies, or they get fired, and you know the people that work in the office on a personal level. They will not back you with the clients even if you can prove that what they client says is not true. This is specifically about the San Antonio branch office. Little to no training on anything. The staff is shown the basics of how to do the job and work the posts they are assigned to but they are not given any kind of information beyond that.

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