Change is power - Customer Service Representative SoFi Employee Review

4.0
Feb 8, 2019
Recommend
CEO approval
Business Outlook

Pros

Free a lot of things OT community events

Cons

The blind leading the blind But other than the stress of no one knowing what’s going on ever it’s actually not that bad

avatar
SoFi Response
7y
Thank you for your contributions to making SoFi a great place to work! We appreciate your feedback.

Explore other reviews about SoFi

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great CEO, good growth opportunities and interesting work. Have worked at a lot of finance/fintechs, SoFi is the best by a long shot.

Cons

Benefits could be better, less competitive than other fintechs

4.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, requires in office work one time per week

Cons

Only pays annual bonuses and not quarterly

See reviews by: Helpful|Rating|Date|All